Summary:
Responsible for the overall operational and strategic direction, administration, and coordination of all activities within the Security and Surveillance division.
Essential Functions and Responsibilities:
Hire, train, develop, measure performance, and discipline of division?s leadership staff.
Develop, implement, execute, and achieve long and short-term divisional business strategies.
Formulate and operate within annual marketing plan, operating budget, and capital budget to accomplish goals and objectives.
Conduct ongoing analysis of financial reports to monitor the profitiablity and expenses of the division and take appropriate action by creating and implementing strategies and tactics to reduce cost and/or increase revenue.
Develop and implement staffing plans that provide divisional leadership and appropriate labor to meet guest service and operational expectations.
Provide and monitor the efficient policing of the property.
Maintain public order, providing comfort and safety to patrons and team members.
Provide training for Officers in the use of Chemical Spray and Handcuffs, and instruct Officers on the correct use of such self-defense weapons.
Oversee all investigations and make recommendations as to how each investigation is handled.
Ensures that all-internal control policies and procedures are adhered to.
Work with the casino management staff in solving problems which are discovered.
Monitors day-to-day gaming employees and reports any non-adherence or wrongdoing with respect to policy, procedure and gaming law.
Conducts internal investigations as necessary to determine non-compliance issues.
Investigates and reports all suspicion of wrong doing in connection with gaming activities.
Comply with all reporting requirements as directed by the Nevada Gaming Control Board.
Provide outstanding customer service in a timely manner to both guests and fellow team members.
Performs other duties as assigned.
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