Relief Slot Shift Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES: Safeguards Slot Department keys and radios.
Assists patrons on the slot floor with minor problems with the machines.
Checks in and checks out shift Bank.
Assists Slot Technicians when requested.
Participates in jackpot payouts and fills in accordance with company policies and procedures.
Obtains the proper personnel to address patrons’ needs.
Ensures that jackpot cups are available for patrons.
Keeps slot machines and the surrounding areas clean and free of trash, and machines are wiped down.
Be observant of and report safety and fire hazards.
As needed may act as a manager with the following duties and responsibilities: Preparation of weekly work schedules for Slot personnel.
Assists in the hiring and training of Slot personnel.
Ensure prompt and courteous service to all Gaming patrons.
Sign in and out Slot Department keys and radios.
Enforce and ensure that the Slot Department personnel comply with all policies and procedures of the BlueWater Resort & Casino as well as Tribal and State regulations.
Staff and schedule department personnel for assigned shift maintaining proper coverage on the floor.
Resolve patron disputes and personnel problems.
Has authority to authorize complimentary privileges to patrons according to company policy.
Monitor the play of patrons.
Verify and approve jackpots and fills in accordance with jackpot/fill procedures.
Assists with the payout verification of the slot tournament winning payouts.
All other duties as assigned (non-gaming functions and issued gaming license permitting).
EDUCATION and/or EXPERIENCE: High School diploma or GED required.
Should have knowledge and experience of the maintenance and repair of slot machines.
Prior supervisory experience mandatory.
PHYSICAL DEMANDS: Must be able to stand and walk for long periods of time.
Should be able to communicate clearly and well.
Must be able to lift 35 lbs.
ACCESSIBILITY: Restricted