Retail Shift Supervisor/Lead

Serves as a resource for questions or issues from staff and patients Oversee onboarding for all new patient care advisors Assists with tracking of daily and monthly inventory Assist with restocking the sales floor with cannabis and non-cannabis products Open and Close the store as needed Assist the Management team Provide exceptional customer service in accordance with established standards Develop and maintain rapport with our patients, vendors, service providers and staff Recommend, select and help locate the proper medicine for patient depending on their individual needs Explain the effect of different types of cannabis to patients clearly and effectively Ensure strict controls to protect organization assets at the direction of management Set up and break down display cases per company standard Ensure phone calls and online orders are addressed in a timely manner Maintain cleanliness, i.
e.
dusting, glass cleaning, vacuuming, sweeping and sanitization Maintain a positive work environment conducive to trust and respect Maintain strictest confidentiality in compliance with HIPAA guidelines Perform other related work as required